VACATING INFORMATION

When vacating a property at the end of your tenancy you should make an appointment with the office to meet at the property on your final day (Final inspections must be prior to 12:00pm as per your tenancy agreement unless otherwise agreed) all personal possessions should be removed prior to the check-out and the property must be ready for the check-out inspection including the return of all keys.

 

*In the event that the property has not been prepared for the check-out, the appointment will be cancelled and a charge for rescheduling the check-out will be incurred.

Please ensure that all furniture and other items are returned to their original places as listed on the inventory, including any items that have been stored or packed away. This will avoid any charges, either for misplaced property, or for time spent finding and repositioning items.

 

The property should be cleaned thoroughly and left tidy throughout. Tenants can be disagreeably surprised to find the check-out report commenting unfavourably on the standard of cleaning with a requirement for further cleaning at extra cost.

 

Most commonly missed areas include:

 

  • Kitchen appliances inside and out, including shelving and rubber seals
  • Burned on grease to ovens, grill pans, wire racks and hob burners
  • Kitchen units, cupboards and drawers inside and out
  • Soap dispensers and filters of washing machines and dishwashers
  • Taps, showerheads, waste
  • Ceramic tiles in kitchens and bathrooms
  • All paint work, skirting boards, picture rails, architraves
  • Extractor fans and air vents
  • Ceiling/wall light fittings, shades and bulbs
  • Curtains and blinds
  • Carpets and flooring
  • Upholstery
  • Windows

 

Fridges and freezers must also be defrosted and cleaned thoroughly. After cleaning, you should ideally leave them switched off with the doors held open; if you cannot switch them off, close the doors and leave them switched on.

 

During the check-out, the inventory will be checked in full and any variances and discrepancies to the original will be noted. Following allowances made for “fair wear and tear” the tenant will be liable to pay for repairs, replacements, making good or cleaning (where necessary).


Typical discrepancies can include:

 

  • Carpet damage; Soiling, staining, heavy shading, burn marks
  • Furniture damage; Soiling, staining, breaks, ring/scratch marks, water/liquid marks, dents, chips
  • Walls; Picture hook holes, blu-tac marks, chips
  • Woodwork; Chips, scratches, dents
  • Curtains/Blinds; Discolouring, marked, torn
  • Fireplace; Unauthorised use, damage to mantelpiece and hearth
  • Mattress; Soiling, stains, marks
  • Flooring; Marks, scrapes, scratches, stains, burns
  • Gardens; Unswept patios/paths/driveways, weeds, unmaintained lawns/borders/bushes/etc

 

To ensure a speedy return of your Security Deposit please ensure that the property and its contents are left clean and tidy as outlined above.

 

Upon vacating please ensure your standing order for the rent has been cancelled, all utility accounts are closed and arrange for your post to be sent to your new home. When handing your keys over to Trueman Estates please provide a forwarding address and you closing meter readings.

 

If you have any queries regarding the vacating of your property please contact our office.

 

 

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