Reporting General Maintenance & Repairs

If your property is managed by Trueman Estates and you have a general maintenance or repair issue, please use our online reporting form or email our office, providing as much information as possible together with any relevant photos or videos.

Once reported, we will arrange for a suitable contractor to attend where required and keep you updated on the progress of the repair.

Out-Of-Hours Emergency Maintenance

If you have an out-of-hours emergency maintenance issue, such as a gas leak, electrical fault, major water leak or complete loss of heating during cold weather, please call 07507382792.

Please Note: An emergency is something that needs to be dealt with immediately because it poses a health or safety risk to you, the general public or the property. Before calling the out-of-hours emergency number, please download and read our guide:

Think Before You Report...

Before reporting a maintenance issue, please consult our Tenant Guide to Maintenance & Repairs. It contains useful guidance on common maintenance problems and simple issues you may be able to resolve yourself.